This was a great result! The installation went smoothly, and it works and looks fantastic!

I love Window Factory!

Easy to work with, responsive and installed 7 new windows quickly.

Knowledgeable experts handled all the details. The installation crew was competent and polite and the job was completed efficiently. Highly recommend. My new windows are perfect.

Very responsive, superior products, and professional installation. Very happy with their work!

We are very pleased with Window Factory. We replaced 11 windows on our upper floor, and 2 sliding doors. Their team was quick, professional, and completed the job in one day. Very impressive!

Excellent service from the initial free home estimate to the selection of doors to the installation. Very accommodating on date of installation and the team did an outstanding job putting in 4 patio doors. I recommend them without …

I have never been happier with my experience with Window Factory.

From start to finish everyone was very helpful and professional. The quality of my windows and sliding doors exceeded my expectations and the installation only took 3 days. I…

We ordered all new windows and 2 exterior doors for our house. The team at Window Factory did an outstanding job on everything from measuring and ordering to the installation. They were punctual, helpful and professional. I highly recommend…

Excellent service. We had some unusually large windows that needed replacing. The team of guys they sent out to our home were very professional and took care of everything including replacing some of the window frame that had some hidden …

I have used this company twice for window and sliding door replacements. Excellent service, and they tailored their advice depending upon whether the unit was owner-occupied or a rental.

Very impressed! All the way through from the sales process through the installation, everything went so very smoothly. The crew who did the installation were wonderful; they completed the work earlier than expected and did a great job of …

Wonderfully professional and also personable, helping to walk us through an important and costly project and carry it through to a beautiful end! We love our new windows and the customer service from Window Factory so much that we just …

Window Factory. Great company. Good communication. Clear about costs and product. Accurate scheduling. Highly recommended.

Great customer service! Once the windows were ready, the install was quick. They even made sure to clean the windows once they were finished!

They are extremely keen on detail! When they arrived, one of the window locks was actually the …

I put this project off a few years- just couldn't face the expected hassle.

There was none.

They showed up on time with 4 guys for the installation. They were pleasant and polite. Did a great job and even swept up after they got done 2 …

This is the 3rd project we have completed with Window Factory. As always, the team is prompt, courteous and respectful of our property. Very happy with our decision to use Window Factory.

Showroom experience was upbeat and professional;

inhouse visit / measuring / contract – responsive and informative;

installation excellent. On Time and minimal time with

installation....seemed to take care of all details.

Did a nice job

After interacting with several window replacement companies, one of whom repeatedly professed on TV to be economical but in reality were so exorbitant that we chocked on the quote after a three hour soliloquy from their guy extolling their …

The employees were on time, pleasant and very professional. They did a good job and left the site in clean order

The price was right, the doors are lovely, they finished quickly. They were responsive to our needs and concerns. Very good customer service. Workers left it a little messy after all was done, but not terrible. Thanks!!!

Very pleasant experience replacing a sliding patio door and screen. Courteous sales employees come to your home to measure and discuss options. Window Factory also employs the installers, so you don't have to hassle with a third party. …

Fantastic experience and service from the Window Factory. Scott was very knowledgable and professional when he visited to quote us for two new patio doors. Offered us a reasonable price and the doors were delivered and fitted early than …

After a bad experience trying to get a garden window made and installed in our kitchen, we fortunately found the Window Factory. Unlike our previous experience, these folks were very responsive to our needs and were able to make precise …

From beginning to end, the process was smooth and was quality. Getting educated at the showroom by Sarah (sp) and looking at the sample windows made the decision come to life. Then a great gentleman (forgot his name) spent a lot of time at …

We love our new door. Solid and timely communication. Arrived and installed when they said. Even came back to install the handle that arrived late. Also, resolved issues with the door quality and sent a technician to fix. Installers …

We were very pleased with this company from start to finish. Scott, Sara, Jose and crew were wonderful to work with. Windows arrived earlier then expected and the installation was a breeze. I highly recommend them.

We are very happy with the work completed. They replaced an old window. The crew was professional and courteous and we love the new window.

Great experience from start to finish. Crew was professional and efficient, in spite of less than ideal weather. Sales and admin staff were also terrific. We don't hesitate to recommend Window Factory and will use them again soon.

Great experience overall – it was great that they took care of everything for me, from helping me decide what was needed, to ordering, to measuring, to installing. Friendly team and very professional.

I cannot recommend this company enough. Every step of the way they were amazing, great customer service, professional, nice and fast installation. They are the best!!!

Start to finish, this is a first class operation. They're incredibly nice to deal with and do extremely professional work. I would highly recommend them.

We were drawn to Window Factory because they are local, rated #1 Window Experts in Marin, family owned, and women owned. Our Sales Rep Charlie was Fantastic! He was extremely knowledgable, trustworthy, and friendly throughout the entire …

Crew arrived on time to install foam insulation around my windows. They did a great job on my 9 windows. Did a beautiful job and can’t be more pleased. Thank you.

From start to finish Window Factory impressed me! Everyone including the owners, sales reps, installers were knowledgeable, professional, punctual, and friendly. I’m so happy we chose them for our whole house window and door replacement!

I am not sure why anyone would have any other company install windows in their home if it isn’t Window Factory. Stress free project was what I was looking for and I got it. My son and daughter in law used them for new windows in their home…

The Window Factory installation team was on time, professional, and clean. We will be buying more windows from Window Factory.

The installers know their job. They were fast, precise and cleaned up very nicely

Our experience was 5stars.Great customer service. The installation was great without any drama

We are very happy with the services provided. The original estimator was polite and informative and the lowest price of others we called in. The products came in on schedule. The installation was smooth, the crew very neat and polite. We …

The Window Factory team is amazing to work with. From the sales process all the way through the install the process was smooth, seamless, and very cost effective. They even followed up and made sure that a few minor manufacturing defects …

From start to finish, this business was so easy and a pleasure to use. Professional and extremely helpful. I wouldn't hesitate to use them again and would highly recommend.

These guys are pro level. They answer the phone, have fair prices, great communication, and just get the job done right the first time. Would highly recommend.

Had a great experience with Window Factory in Greenbrae. Very professional from sales to installation at a much more reasonable price point than competitors in the area. I highly recommend!

Fast and efficient.

Fast, efficient and friendly.

They did a very good job installing and the windows are great. I don't know if the price was a good value because I didn't do a comparison with other businesses.

I have used The Window Factory on multiple occasions to replace windows in my home. They are very professional and always deliver what they promise. The guys are really good at what they do and the process is seamless. This particular time …

They installed 15 windows in my rental home. The men were on time, professional and did a great job. I would recommend this company again

The team was very professional and respectful of our property. They answered all our questions and even did some slight touch ups to areas that we noticed needed them during our walk through. Overall great experience and I would highly …

Window Factory replaced three sliding glass doors at separate locations. I was pleased with the results. The installations were made carefully, in a timely fashion and there were no problems. The only work to be done upon completion was …

Excellent service

Quality products

Reasonable pricing

Would use again

The Window Factory replaced our front door and side lights. They measured the existing opening and provided a new fiberglass door and sidelights. The door quality and millwork were very good. Installation was provided in a timely and …

I would highly recommend the Window Factory. From the sales rep coming to my house to explain the options and measure, to the workers coming on time and installing my door and windows, everyone was kind, professional and reliable. The …

Could not have gone any smoother. Marlena was very knowledgeable. She was able to answer all questions and help us pick a door that we love. Workers were very efficient and clean. They did a great job

The windows were made quickly. They are gorgeous!

My house looks so much better!

The installellers were terrific. Wish i could replace ALL my old tired windows... i'd definitely go to window factory in the future.

a big thanks...

The entire crew of the Window Factory is great! No pushy sales person, but friendly and knowledgeable with great options. They put us to a scheduled and kept us informed. They showed up on time the day of installation and did a great and …

Hi Window Factory! I love your windows/doors & what you do! I have recommended you on "Next Door" to my Petaluma Neighbors being a customer in our new "forever" home. You placed at least 10 windows & one patio door (loving it!) into our …

Love our new front door....it was worth the wait! Everyone was super friendly, helpful and professional. Love the fact that it's a family owned business and they are local to the community of Marin. The pandemic made the wait a bit longer …

From the initial consultation to the completed project, I was impressed with excellent service and project work.

Working with Window Factory, especially Marlene, was a wonderful experience from start to finish! Marlene helped us figure out the perfect style for our entry and put up with all of my anxious questions with grace and kindness. Thank you …

We LOVE our new double paned windows and sliding glass doors installed by the Windiw Factory. They look fantastic, and keep noise, heat/cold, and furniture bleaching sun rays out. We were very pleased that the company was so knowledgeable …

Fantastic customer service, they truly feel like a family business. Every on site visit was punctual and very helpful. Installation was efficient with attention to detail. I am looking forward to upgrading a few more windows in the near …

We called Window Factory for advice on a window that might be leaking. These were installed by them almost 20 years ago, so we were only expecting some advice on who might be referred to inspect the window. They not only gave us advice, …

I communicated with Marlene who is professional and very friendly. The workers came on time and were also very friendly and respectful.

Totally recommend that company.

Great company. They were responsive, fast, efficient, and economical. They answered my questions and cleaned up well.

The Window Factory is a great company, locally/family owned, and totally professional. Great sales experience, no pressure, and very knowledgeable. Installation was fast, clean, and the installers were friendly, respectful, and very good at…

I highly recommend Window Factory. I had 7 windows and 2 sliding glass doors replaced. I had a great experience from start to finish. Charlie provided me with an initial estimate (same day) and was incredibly courteous and responsive to …

Window Factory replaced 12 windows in my house. Charlie was very informative and professional, as we have never bought windows before. He told us about the different window companies and the guarantee and quality of each of them. Then I did…

They’re great! We’ve used them twice and they’re professionalism and installation were amazing.

Great experience from start to finish. Marlene, the salesperson, was very knowledgeable and eager to share details about the window retrofit process and all options for the project. Customer service reps by phone were very helpful and …

Top notch installation A++

We had beautiful french doors and windows installed. I am very happy with the service and quality!

I found the team of men to be excellent in their work. They worked fast; they were conscientious in keeping my house clean. The job was completed excellently. I am very happy with my new windows.

I highly recommend this company.

Crew very nice, exceptional! Neat and hard working. Time will tell how the windows hold up, but am pleased with appearance and the installation efficiency.

On time. flexible, reliable, great product, good local people.

Highly recommend

This is the third time I've ordered from the Window Factory. I've been very happy with the quality of the windows and the expertise and efficiency of the installers. I'll be ordering more in future.

At every stage in the process from sales booking to measuring to contractor onsite visit to installation I was impressed with the Window Factory's warm personel and professionalism. They are on time and execute perfectly. Their advice is…

The work was done professionally and fast. Well Done.

We recently purchased a new home in San Rafael and worked closely with Jaclyn (one of the owners) to order new retrofit windows and sliders. It was a big job and the Window Factory did an amazing job replacing our 19 windows and 2 sliders…

I love my new windows. They look good and they have made a Vast difference interior climate during the current heat wave. The workers were on time and did not stop for lunch.

Great windows, fair pricing, but EXCELLENT service. From the initial contact through the selection, ordering, scheduling and installation processes The WIndow Factory was head and shoulders above any other bidders.

Marlene was patient (we …

Window Factory was very professional. I would definitely recommend them to anyone interested in installing windows. I am very happy with final result, good quality product and excellent installers.

Very professional, excellent installation.

Wonderful service, knowledgeable staff, excellent product, and installation was expertly done!! thank you!

We got the windows we wanted at the best price ever and were well taken care of with the installation done in one day. We were really pleased with the service and will recommend to all our friends and family.

Yes of course. The men did a fine job.

So happy and had a great experience from sales to instalation. Pricing was great and the windows look great. I looked at a few other companies but they did not put in 50% of the personal touch we received from the owners of the Window …

I usually do not write reviews, but I found this company the window factory and I read their story how the two ladies continued this company as a family business. I submitted a request through the web and the next day they follow up with …

Very professional from beginning to end. The estimating process was easy, and the professional measuring and installation was perfect. All good quality with efficient service.

Needed two ordinary sliding doors replaced, but was dismayed at prices of what some companies wanted. I looked into ordering from big box and hiring it out myself, but felt overwhelmed by the chances of mistakes...both mine and the hired …

Great service. Friendly and hard working installers. Customer service A+.

Windows look great. We will see how they do in the winter !

Window Factory did an exceptional job and our new window looks and

works great!

It was generally very good. I’m not sure why they had to patch the wallboard above the corner of the door. I assume it was torn in removing the old framework. Could that have been avoided? Now that has to be sanded, primed and the wall …

We couldn’t be happier with our experience! Molly was very, very easy to work with, the pricing was fair, installation went smoothly and as a bonus – our door arrived about four weeks ahead of schedule!

We love our new windows! The staff was also very friendly throughout the process.

We had an excellent experience from start to finish with our window replacements.

We had a thoroughly positive experience with our window replacements. Everyone from sales through installation was friendly, professional and did exactly what they promised. Highly recommend.

I would give them 6 starts! I had great experience working with Window Factory. Molly and Rachel are super stars!

Windows were installed and i quickly felt the effects of the insulation.